Both Toni and I want to thank you for giving so generously of your time and for the information and insight you provided us about Guardianship. We have begun to appreciate the scope of what is involved in accepting this type of responsibility.
While it is clear to us that we have much to consider and to learn before making a commitment to enter the field we did decide, based on our meetings, to continue our evaluation. It was a pleasure to have met you and ask that we might feel free to contact you again as we move to our decision.
Sincerely,This letter is to express my sincere gratitude for the way in which MonarchCare handled the affairs of my mother during the past year. Your staff have not only been extremely professional, but friendly and helpful. Knowing mom is safely relocated to an excellent community I can rest assured that she is getting the best possible care she and I can afford, I now realize how fortunate I was to be introduced to your excellent organization.
The details of her business affairs, including selling her antiques, opening her safety deposit box, cleaning the rugs and painting the walls of her condominium so as to receive the best sale price possible, are really too numerous to mention; I just wish you to know that I am very grateful to you, and your entire staff.
I would not hesitate to recommend, without reservation, MonarchCare to any one of my friends, or anyone who is in a similar situation that I found myself in last year. You have my every best wish for continued success and my personal, and sincere thanks for all you have done for me and my mother.
Yours Sincerely,At the suggestion of Detective Roubicek of the Fort Lauderdale Police Department, we asked the court to appoint Knyvett Lee as my Aunt Dotty’s guardian. Knyvett took both a professional and personal interest and was very good at keeping us informed. I would highly recommend Knyvett’s services. Knyvett is extremely professional, but her professionalism does not stand in the way of personalism.
I truly don’t know what I would have done if you hadn’t been brought into my, and my mother’s, life. Here I was in New York and there she was in Florida and I hadn’t been able to reach her for three weeks.
I was beside myself and desperate for help and that’s when you were recommended to me. You built a relationship with her and helped find her the care she needed. Thanks to you she was placed in a facility where her physical and psychological needs were cared for, getting doctors in place, acute medical hospitalizations when necessary, etc. You did it all in addition to assisting me in getting together her financial papers, etc.
Within those four months during which my mother deteriorated radically you did everything you could for her and for me, even though I could only get down to Florida for a little over two weeks all told. When Mom died you helped me in handling all the very many loose ends that remained. I can’t say Thank You enough. You truly do God’s work and may He/She bless and keep you
Always,
P.S. It goes without saying that I would recommend your services without hesitation. Just a note to “thank you” for your help with the resolution of my father’s case. At 91 he is mentally alert, but needed to live with care in his own home. The result of your empathetic response to my call for help in this matter has led to my father’s return to his own home, with a caregiver, as well as proper medical assistance. You will long be remembered as a very special angel of mercy.
Dear Marc, Your job is not an easy one as you face much sadness from day today, though your optimistic nature focuses in on the “ups.” We feel that you are an exceptional person, having the desire to look beyond the person in the presence of an elderly patient and see what he or she was like in the past (and probably still is beneath the surface) is a real rare quality. Besides being able to give the most loving care to the patient, you also have the ability to give information help and advice to the family and provide comfort to them. Aunt Grace could have been treated as just another case, but because she was fortunate to have you as her care manager, she was treated with the kindness and sensitivity that one would accord a relative, and we’re sure she felt that. We want to thank you for all of the above, as well as for making arrangements for a very dignified funeral AND finding a very kind and wise rabbi to officiate. Gratefully and with affection,
I wanted to thank you for all that you and everyone at MonarchCare did for my mother. We were very lucky that Kristen L. found your organization to help our mother. Everyone at MonarchCare was understanding and compassionate throughout my mother’s care with you. I especially wanted to thank Brillytza for all of her time, energy, compassion and countless hours she spent with our mother and our family. She was always on top of everything, making sure our mother was very well taken care of. She was also wonderful about keeping in touch with us to tell us how our mother was doing and she always kept us informed of all of her medical issues. You can see how she pours her heart and soul into her job. Although the situation for my sister and me was extrememly difficult, Brillytza handled it with the utmost respect and compassion. We could not have asked for a better case manager. Thank you again for everything you do at MonarchCare.
It has been a comfort to work with the MonarchCare team. Thanks much… and let me say again what a great experience it was to know you guys at a difficult time.
Thank you for your blessings and support over these years. I do care about your help more than you know. Best wishes for the New Year and may God bless you all.
Dear Alan, I wanted to take a moment to say thanks for being a hero to my family – not only the care that you gave to Burton both in your formal role and above and beyond that role, but also for continuing to be his champion since then. Your role at the hearing was persuasive and, with hope, it will help Burton to get out from under such a damaging influence.
Dolores, Congratulations on being named “Employee of the month” for June. Like the article said, you DO so much for the organization and your clients/families.
I just want to tell you how very impressed we are with your guardianship company”. Robert N., a therapist at a psych unit where a client of MonarchCare’s is being treated, commended your organized help with a new admission that is rare to receive. They had received the faxes of his guardianship and related matters, gotten many of their questions answered, and had our Care Manager, Brillytza G. already there to visit, all in a timely manner.
This note is to express my joy and appreciation for the services of MonarchCare with my daughter. For the last two years, Tammy has struggled to recover from a drug/alcohol addiction and is now a healthy, happy, sober young woman, thanks to the guidance and friendship of Sandi K. (her case manager) and other professionals at MonarchCare. Attorney Larry L.’s contribution was a huge help and we appreciate that as well. “At the recent Transforming Lives Luncheon, I became aware of how important donations are to the program; therefore, I am enclosing a check in tribute and appreciation to MonarchCare. (I wish it could be more.) Thank you again for helping my daughter find herself!
Alan – Thank you for entrusting Marilyn in our care. We truly will miss her. You were a wonderful advocate for her.
I am sending you this email to share my gratitude for the professionalism and caring nature exhibited by Alan H., my parent’s case worker. In April, my father passed away and Alan made an extremely stressful time easier. My wife and I, as well as my sister, live in the northeast which makes proper caregiving nearly impossible from such a long distance. Alan ensured that all the funeral arrangements were taken care of, and allowed us to deal with our grief and sorrow, and not have to focus on the funeral details.
SincerelyMy mother, who is ninety-five years old, was not responding to her caregivers and not moving around. Paulette made the correct decision to have her taken to the hospital for a complete check up. Within minutes of my mother’s arrival at the hospital, an estranged daughter, her husband and her eldest brother arrived at the hospital. Later arrivals were (another) son, his wife, her granddaughter and her great grandson. Paulette immediately understood the implications of what might follow and took charge of the situation. She made arrangements for each family member to go into the emergency room with her, one at a time, and for each to spend a few private moments with our mother. This was very comforting to my mother and very much appreciated by my family. The family is extremely grateful and thankful for Paulette’s time and patience; she did not leave until my mother was returned home at 7.45p.m. Once again we thank MonarchCare for a job well done. Regards
Dear Stella, I want to let you know that I am doing really well, I have my own apartment and I’m living independently, quite successfully. I am really negotiating the issues concerning my life and where it has taken me in a very peaceful and accepting manner. I have a part-time job, a decent car (!) and I am taking an art class at a local school here in Delray – I couldn’t be happier. I’ve even taken responsibility for some old debts that I had and now have some credit! It’s truly an amazing difference. I also have a small circle of friends who are a wonderful source of support for me. I thank you for your patience and guidance when I couldn’t see the forest through the trees, but I feel that you truly had a heart and although I was one of many people for whom you are responsible, I think of you as someone who was there to offer me a helping hand to get me where I am today , Thank you!
Aunt Grace could have been treated as just another case, but because she was fortunate to have you as her care manager, she was treated with the kindness and sensitivity that one would accord a relative, and we’re sure she felt that. Gratefully and with affection,