Dolores, Congratulations on being named "Employee of the month" for June. Like the article said, you DO so much for the organization and your clients/families.

I just want to tell you how very impressed we are with your guardianship company". Robert N., a therapist at a psych unit where a client of MonarchCare's is being treated, commended your organized help with a new admission that is rare to receive. They had received the faxes of his guardianship and related matters, gotten many of their questions answered, and had our Care Manager, Brillytza G. already there to visit, all in a timely manner.

We always take the time to seek the advice of our colleagues, but rarely follow up with a sincere thank you. Knyvett, thank you for taking the time to speak to us about the Mr. B case. I have always respected your knowledge base and experience, and how you always rise to the occasion. I love doing what I do because of professionals like you.

This note is to express my joy and appreciation for the services of MonarchCare with my daughter. For the last two years, Tammy has struggled to recover from a drug/alcohol addiction and is now a healthy, happy, sober young woman, thanks to the guidance and friendship of Sandi K. (her case manager) and other professionals at MonarchCare. Attorney Larry L.'s contribution was a huge help and we appreciate that as well. “At the recent Transforming Lives Luncheon, I became aware of how important donations are to the program; therefore, I am enclosing a check in tribute and appreciation to MonarchCare. (I wish it could be more.) Thank you again for helping my daughter find herself!

Alan – Thank you for entrusting Marilyn in our care. We truly will miss her. You were a wonderful advocate for her.

I am sending you this email to share my gratitude for the professionalism and caring nature exhibited by Alan H., my parent's case worker. In April, my father passed away and Alan made an extremely stressful time easier. My wife and I, as well as my sister, live in the northeast which makes proper caregiving nearly impossible from such a long distance. Alan ensured that all the funeral arrangements were taken care of, and allowed us to deal with our grief and sorrow, and not have to focus on the funeral details.

My mother, who is ninety-five years old, was not responding to her caregivers and not moving around. Paulette made the correct decision to have her taken to the hospital for a complete check up. Within minutes of my mother’s arrival at the hospital, an estranged daughter, her husband and her eldest brother arrived at the hospital. Later arrivals were (another) son, his wife, her granddaughter and her great grandson. Paulette immediately understood the implications of what might follow and took charge of the situation. She made arrangements for each family member to go into the emergency room with her, one at a time, and for each to spend a few private moments with our mother. This was very comforting to my mother and very much appreciated by my family. The family is extremely grateful and thankful for Paulette’s time and patience; she did not leave until my mother was returned home at 7.45p.m. Once again we thank MonarchCare for a job well done. Regards