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A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE (800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.
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Staff

MonarchCare‘s most important asset is its people! Our staff are all carefully selected and screened to assure that they have the attitude and commitment necessary to carry out the important and often challenging assignment of helping our clients. Employees are closely supervised to assure that our high standards of quality, professionalism and compassionate care are delivered always and in all ways! We never compromise on safety or quality of care. All our staff members are bonded and insured, and then complete an extensive 4 – 8 week training process.


Knyvett Lee
A strong advocate for the elderly, Knyvett Lee has been working in the healthcare field since 1978. She formed MonarchCare in 1992 and has worked diligently to improve the quality of care for all needy individuals on both local and statewide levels. Affirming her strong belief in education, she worked with the 17th Judicial Circuit to require all Broward County professional guardians to take a 40-hour certificate course several years before the requirement was mandated on a statewide basis.

Knyvett served on Governor Bush’s Guardianship Task Force, assisted the National Guardianship Foundation in the creation of the Florida Guardian Competency exam, and most recently sat on the Examining Committee Curriculum Workgroup, designing the state-mandated training curriculum for all Examining Committee Members.
She is or has been affiliated with a number of local, state and national organizations, several of which are dedicated to advancing best practices in care management and guardianship. They are:
  • National Guardianship Association (Member)
  • Florida State Guardianship Association (Past President)
  • Palm Beach Guardianship Association (Past President)
  • Broward County Guardianship Association (Founding Member & Past President)
  • Broward Coalition on Aging (Member, Board of Directors)
  • American Association of Daily Money Managers (Member)
  • Florida Guardianship Foundation (President – no longer in existence)
Knyvett is a respected resource regarding advocacy for the frail and disabled among the judiciary, hospitals, financial institutions and local government agencies.

Scott Medoff, Associate Director

Scott joined MonarchCare in March 2014 as a Care Manager and is currently MonarchCare’s Associate Director working directly with Knyvett Lee, our Executive Director, conducting client assessments and overseeing our care management and financial departments. He graduated from Rutgers University with a Bachelors of Arts in History/Political Science and has spent many successful years in corporate operations management before deciding to move into the care management field in 2007.

Scott has vast experience working with individuals with Alzheimer’s and other Dementia-related disorders. Scott has also been a caregiver to several family members over the years giving him a unique understanding and compassion for the role of an advocate for those in need. “It is extremely rewarding working with the wonderful staff at MonarchCare knowing that I am part of a team that strives everyday to make a difference in the quality of life for our clients.”


Melissa Ginn

Melissa has been with MonarchCare since October 2012 and comes to us with a strong background in accounts receivable and payable, customer service management and the development and implementation of procedure and management protocols. She demonstrates a high level of detail orientation and has recently been promoted to Director of Operations where she will be responsible for overall office functionality. She also assists the finance department with various tasks and projects. Melissa has a B.A. in Elementary Education/Exceptional Child. “What I like about working at MonarchCare is the ability to use my organizational and problem solving skills to assist the staff in the field get things done. Whatever I can do to make their jobs easier, makes a positive difference for our clients.”


Terry Goodman
Terry has a Bachelor’s Degree in Business Administration and Accounting from Western Connecticut State University. She attended college part-time while raising three children and has worked at MonarchCare since 1999. She has worked in the Financial Department in many capacities over the years. She now serves as Financial Administrator, supporting our Financial Specialists’ work, as well as auditing financial transactions, reconciling bank statements, preparing annual accountings, and overseeing the tax compliance and investment business of our clients. “I learn something new every day, particularly so much about the elderly and people with disabilities. It is a rewarding experience to know that you are helping people have a better quality of life. I love my co-workers, who are like family.”

Monica Moorer

Monica joined MonarchCare in September 2011 as a Financial Specialist. She has worked for a non-profit guardianship agency for more than 9 years starting as an entitlements clerk and after only a year was promoted to a property coordinator. She received extensive training and was responsible for processing medical claims, banking, tax preparation and inventories of clients’ homes. As part of her responsibilities she worked in cooperation with financial and real estate professionals to ensure her clients were financially protected. “MonarchCare is a well established, resourceful agency and it is rewarding for me to be a part of a team of professionals who are dedicated to preventing abuse, neglect, and exploitation of vulnerable individuals in our community.”


Melissa Rapkin
Melissa Rapkin joined MonarchCare in 2018 as the Community and Care Management Specialist. She has a diverse background that includes journalism, real estate, entrepreneurship, and has been in senior care in Broward and Palm Beach Counties since 2009. She serves on the boards of a number of community organizations and is a volunteer for both Alzheimer’s Community Care and the Alzheimer’s Association.

Rapkin earned her BA in Journalism from the University of Wisconsin and has lived in South Florida for over 30 years. Melissa’s duties include community outreach, new client assessments and care management. “I’m excited to use my problem-solving skills to reach my ultimate goal of making a difference and transforming the lives of seniors in our community.”