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MonarchCare‘s most important asset is its people! Our staff are all carefully selected and screened to assure that they have the attitude and commitment necessary to carry out the important and often challenging assignment of helping our clients. Employees are closely supervised to assure that our high standards of quality, professionalism and compassionate care are delivered always and in all ways! We never compromise on safety or quality of care. All our staff members are bonded and insured, and then complete an extensive 4 – 8 week training process.

Knyvett Lee
A strong advocate for the elderly, Knyvett Lee has been working in the healthcare field since 1978. She formed MonarchCare in 1992 and has worked diligently to improve the quality of care for all needy individuals on both local and statewide levels. Affirming her strong belief in education, she worked with the 17th Judicial Circuit to require all Broward County professional guardians to take a 40-hour certificate course several years before the requirement was mandated on a statewide basis.

Knyvett served on Governor Bush’s Guardianship Task Force, assisted the National Guardianship Foundation in the creation of the Florida Guardian Competency exam, and most recently sat on the Examining Committee Curriculum Workgroup, designing the state-mandated training curriculum for all Examining Committee Members.
She is or has been affiliated with a number of local, state and national organizations, several of which are dedicated to advancing best practices in care management and guardianship. They are:
  • National Guardianship Association (Member)
  • Florida State Guardianship Association (Past President)
  • Palm Beach Guardianship Association (Past President)
  • Broward County Guardianship Association (Founding Member & Past President)
  • Broward Coalition on Aging (Member, Board of Directors)
  • American Association of Daily Money Managers (Member)
  • Florida Guardianship Foundation (President – no longer in existence)
Knyvett is a respected resource regarding advocacy for the frail and disabled among the judiciary, hospitals, financial institutions and local government agencies.

Dolores Smerkers
Dolores has worked for MonarchCare since 1995, starting as a part-time bookkeeper. She is now the Chief Financial Officer, coordinating all of the financial and administrative functions associated with running a non-profit organization. She supervises the Administrative Department, which includes our paralegal and clerical staff. Dolores has over 35 years bookkeeping and management experience, and has successfully completed numerous training opportunities over the years related to accounting, non-profit management, guardianship and human resources. She has volunteered at numerous organizations such as the Girl Scouts of Broward County, St. David's Catholic Church, Nova High School Choral Parents Association and Women in Healthcare, and is the immediate past president of the Broward County Guardianship Association.

Dolores is a member in good standing of the American Association of Daily Money Managers, is a Nationally Certified Guardian and has been a Notary Public since 1981.
“I work at CS because it is rewarding to see the impact we can make in a person's quality of life”.

Stella Gerbasi
Stella Gerbasi has been with MonarchCare since 2003 serving as a Care Manager and Senior Care Manager before becoming Director of Care Management in 2009. She supervises our Care Managers and associate staff of the department. Stella has a Medical Assistant’s Degree, and prior to coming to MonarchCare spent 12 years in the medical field as a Certified Medical Assistant, X-ray technician, Lab Manager and Office Manager in a medical office. She is now enrolled in a BSN program to obtain her nursing license and enhance her technical expertise.

“In my experience the greatest aspect of my job here at MonarchCare is having the opportunity to act as a bridge for our clients so they are able to tap in to the resources that are available to them or facilitate continuity of medical care, coordinate a homecoming and even arranging a family reunion. MonarchCare represents the one constant voice for our clients that they may not otherwise be able to express...a smile on our clients’ faces and assisting them with providing a sense of independence is all the reward I need.”

Melissa Ginn

Melissa has been with MonarchCare since October 2012 and comes to us with a strong background in accounts receivable and payable, customer service management and the development and implementation of procedure and management protocols. She demonstrates a high level of detail orientation and has recently been promoted to Director of Operations where she will be responsible for overall office functionality. She also assists the finance department with various tasks and projects. Melissa has a B.A. in Elementary Education/Exceptional Child. “What I like about working at MonarchCare is the ability to use my organizational and problem solving skills to assist the staff in the field get things done. Whatever I can do to make their jobs easier, makes a positive difference for our clients.”

Terry Goodman
Terry has a Bachelor’s Degree in Business Administration and Accounting from Western Connecticut State University. She attended college part-time while raising three children and has worked at MonarchCare since 1999. She has worked in the Financial Department in many capacities over the years. She now serves as Financial Administrator, supporting our Financial Specialists’ work, as well as auditing financial transactions, reconciling bank statements, preparing annual accountings, and overseeing the tax compliance and investment business of our clients. “I learn something new every day, particularly so much about the elderly and people with disabilities. It is a rewarding experience to know that you are helping people have a better quality of life. I love my co-workers, who are like family.”

Monica Moorer

Monica joined MonarchCare in September 2011 as a Financial Specialist. She has worked for a non-profit guardianship agency for more than 9 years starting as an entitlements clerk and after only a year was promoted to a property coordinator. She received extensive training and was responsible for processing medical claims, banking, tax preparation and inventories of clients’ homes. As part of her responsibilities she worked in cooperation with financial and real estate professionals to ensure her clients were financially protected. “MonarchCare is a well established, resourceful agency and it is rewarding for me to be a part of a team of professionals who are dedicated to preventing abuse, neglect, and exploitation of vulnerable individuals in our community.”

Stefanie Smerkers

Stefanie joined MonarchCare in February of this year.

She started her work career at Target as a cashier, and moved on to an administrative assistant role at an environmental company. She then moved out of the area and worked in retail sales at a major retailer. After moving back to Fort Lauderdale, Stefanie landed a job as a bartender at a local lounge.

When asked to volunteer at MonarchCare to assist with auditing files, Stefanie jumped right in. As someone who has always wanted to make a difference in the community but didn’t have the means to do so, she has found a home here with MonarchCare.

“Having experience in just about every line of work, I’m grateful to have this opportunity to actually work towards something good. MonarchCare is one of the hardest working companies I’ve ever had the pleasure of working with.”

Brillytza Garcia

Brillytza joined MonarchCare in September 2011 as a Care Manager. She received her Bachelor’s Degree from Florida International University in Criminal Justice with a minor in Psychology and completed the Professional Guardianship course at Miami Dade College. Brillytza worked for the Guardianship Program of Dade County where she was a case manager representing adults who were adjudicated incapacitated. She managed a case load of up to 100 clients and was responsible for regular visitations, attendance to probate, criminal and state hospital court hearings, and financial oversight. She established and maintained relationships with client’s support systems including family, friends and professionals. She has been an active volunteer working with children and the elderly. “What is unique about MonarchCare is the type of quality care that we strive for and how that care is tailored to fit the specific needs of our vulnerable clients.”

Scott Medoff, CMC

Scott joined MonarchCare in March 2014 as a Care Manager. He graduated from Rutgers University with a Bachelors of Arts in History/Political Science and has spent many successful years in corporate management before deciding to become a Care Manager in 2007.

Scott is a Certified Care Manager with the National Academy of Certified Care Managers and is a member of the National Association of Professional Geriatric Care Managers. He has vast experience working with individuals with Alzheimer’s and other Dementia-related disorders. Scott has also been a caregiver to several family members over the years giving him a unique understanding and compassion for the role of advocate and care manager. “It is extremely rewarding working with the wonderful staff at MonarchCare knowing that I am part of a team that strives everyday to make a difference in the quality of life for our clients.”